According to Stagetext and The Federation of Scottish Theatre, it is best practice to book a captioner who has undertaken Stagetext training and examination. If booking a theatre captioner directly, you can ask for evidence that they hold the Stagetext Certification in Theatre Captioning for Deaf People.
Captioning/Lipspeaking Services
Who pays for the service?
If you are Deaf or hard-of-hearing, you will not usuallybe required to pay for communication support. Under the Equality Act 2010, it is the responsibility of the service provider and pay for any 'reasonable adjustments' you require.
Below are some of the different funding streams you can access to pay for Electronic Notetakers or Lipspeakers in employment and education:
- Access to Work
www.jobcentreplus.gov.uk
- Personal Independence Payment
www.direct.gov.uk
- Disabled Student Allowance
www.saas.gov.uk
What professionals standards do you follow?
I am registered as a Level 3 Electronic Notetaker and Lipspeaker with the National Register for Communication Professionals Working with Deaf and Deafblind People (NRCPD).
Registrants must adhere to a strict Code of Conduct and Practice. This means that they cannot take part in the meeting and anything that is said must remain confidential.
In addition, I am required to undertake 24 hours of CPD every year through NRCPD in order to maintain my registrations and professional competence.
- The NRCPD Code of Practice for communication professionals can be downloaded here.
- The NRCPD Complaints Procedure can be downloaded here.
- If you wish to book an Electronic Notetaker or Lipspeaker directly or through an agency, it is your right to ask whether the professional is registered with NRCPD.
How many communication professionals should I book?
Where an assignment is expected to last longer than two hours, typically two communication professionals should be booked. This will be discussed at the time of booking.
The communication professional should not be expected to work for longer than one hour without a break. Where the client is unable to pay for more than one communication professional, more breaks will need to be negotiated.
Who provides the equipment?
Electronic Notetaking is a portable system and easy to use. The Electronic Notetaker booked for the session should provide a laptop computer and secondary device (eg, laptop or tablet) and associated software.
The client or venue should provide the Electronic Notetaker with a power supply, a table to sit at and good sight lines to the speakers.
What information do I need to provide?
Ideally, the communication professional should have sight of presentation or teaching materials before the assignment and a list of speaker names. This enables them to enter shortforms into their abbreviation dictionaries.
Preparatory material is especially important when speakers will be reading from scripts.




